Business › Business-Related Programs › VersaSRS HelpDesk 4.0.0 Free Downloads at Simtel.net


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Quick Facts

	Web site:	Visit the VersaSRS HelpDesk web site
	Author:	VersaDev
	License type:	Freeware
	Categories:	Business-Related Programs

	Downloads:	72
	Average User Rating:	N/A
	Rated by:	0
	File Size:	9.72 MB
	Release Date:	May 19, 2008
	Supported languages:	English
	Operating Systems:	Windows NT/2000/XP
	System requirements:	MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

VersaSRS HelpDesk 4.0.0

Quick Facts

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